Transport Services is a leading transportation company specializing in freight, warehousing, and last-mile delivery. Despite strong demand, they faced challenges in operational efficiency and delivery accuracy.
FreshCart was experiencing significant spoilage of perishable goods due to inefficient last-mile delivery routes. Delays caused by traffic congestion and lack of real-time adjustments led to missed delivery windows. The absence of proper cold-chain monitoring further compromised product quality. These issues not only increased waste but also led to customer complaints and declining loyalty.
SwiftMove deployed a smart logistics solution with real-time, traffic-aware route optimization to minimize delays. Cold-chain monitoring was integrated to ensure temperature-sensitive goods remained fresh throughout transit. The system enabled faster, more reliable deliveries with continuous condition tracking. This led to a 30% reduction in spoilage and boosted customer retention by 25%.